Privacy Policy
BetterPick is committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and this website.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name and email address when you create an account
- Profile information and preferences
- Communication preferences and settings
Usage Information
We automatically collect certain information about your use of the app, including:
- Scan history and product analysis results
- App usage patterns and preferences
- Device information and app performance data
Image Data
When you scan products, we process product images to provide analysis. These images are:
- Processed securely through our AI systems and used solely for product analysis
- Stored as small scan thumbnails with your account so you can revisit results in your history
- Deleted when you delete the scan or delete your account
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process product scans and deliver analysis results
- Personalize your experience and improve our app
- Communicate with you about updates and features
- Ensure app security and prevent fraud
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
We may share aggregated, anonymized data for research and improvement purposes, but this data cannot be used to identify individual users.
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or merger
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Employee training on data protection
5. Data Retention
We retain your personal information only for as long as necessary to:
Your scan history, analysis results, and stored images are kept until you delete them or delete your account. When you delete your account (in the app: Settings → Delete my account), we delete your profile, scan history, analysis results, and stored images, except where retention is required by law.
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
6. Your Rights and Choices
You have the right to:
You can exercise these rights through the app settings or by contacting us directly.
- Access and review your personal information
- Update or correct inaccurate information
- Request deletion of your personal information
- Delete your account in the app (Settings → Delete my account) to remove associated personal data
- Opt out of certain communications
- Request a copy of your data by contacting us at info@betterpick.io
7. Third-Party Services
We use the following service providers to operate BetterPick:
These third-party services have their own privacy policies, and we encourage you to review them.
- Google Firebase — authentication, database, and image storage
- OpenAI — AI analysis of product images and label text
- RevenueCat — subscription management
- Vercel — API hosting
- Apple App Store / Google Play — payment processing
8. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Your continued use of the app after any changes constitutes acceptance of the updated policy.
- Posting the updated policy in the app
- Posting the updated policy on this page
- Sending you a notification
- Updating the "Last updated" date
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@betterpick.io
12. Governing Law
This Privacy Policy is governed by the laws applicable in your region of use. Disputes will be resolved in the appropriate courts of that jurisdiction.